Shop Original Designs
General Info & Shipping
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For our clothing and accessories, we prioritize the use of cotton and cotton blend materials whenever possible. You can find the specific material composition of each item listed under the product details where applicable.
Unless stated otherwise, I personally hand silkscreen each item using a two to three-color process, often combined with hand painting. This method ensures that every piece is unique and truly one-of-a-kind.
I create all the designs using traditional, hand-crafted screens and personally handle the printing process.
Please be aware that due to this handmade process and the variations in pressure applied during printing, slight imperfections may occur in the designs. These subtle differences are part of the unique charm of each piece.
I use water-based, non-toxic paints for all designs, and each is heat-set to ensure lasting durability.
While specific care instructions will be included with your order, I generally recommend washing items in cold water and hanging them to dry. This will help maintain the quality and extend the life of your purchase.
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Our currently in-stock items are marked and ready for immediate shipment.
We also offer custom-made orders. To inquire about a custom order, please email us your request, and I'll be happy to provide you with a cost estimate and an estimated completion date. Please note that the timeframe for custom orders may vary.
If you have any questions, feel free to contact me via the form below.
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Just a quick note about our shipping process. The shipping cost you see already includes any applicable taxes. Currently, there are no additional taxes on the items themselves.
We currently ship all orders through Flagship, which finds you the best available rates and courier options. Please keep in mind that shipping rates are set by the couriers and may be subject to change, as Digital Puma Design does not determine these costs.
For deliveries to P.O. Boxes, please note that these will be shipped via Canada Post.
If you'd prefer to use a different shipping method, please feel free to contact me, and I'd be happy to provide you with a quote.
For our customers in Toronto, local pickup and/or delivery might be possible. Please inquire before placing your order if you're interested in these options!
By placing an order, you agree to cover all shipping and handling charges, including any potential fees from couriers due to address changes or corrections.
Please allow 1 to 4 business days for order processing, especially during weekends and holidays. If there are any longer delays, we will be sure to communicate this to you directly or post an update here.
All sales are final, no exchanges or refunds.
You can also view our full Shipping and Delivery Terms for more details. Thank you for your understanding!
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Yes, we can ship to the US and other countries! Please email us your complete shipping address.
Once we receive your address, we will provide you with a quote that includes various courier options for your consideration.
Shipping options are inclusive of shipping taxes. Currently, there are no additional taxes on the items themselves.
For shipping details and to provide your address, please email: tori@digitalpumadesign.com
Important: Please be aware that your package may be subject to customs fees, duty tax, or tariffs, which are determined and payable to your local government. Digital Puma Design is not responsible for these charges. We cannot offer refunds for orders returned due to unpaid customs fees, duty tax, or tariffs.
Please allow 1-4 business days for order processing, especially during weekends and holidays. If there are any longer delays, we will notify you directly or post an update here.
All sales are final, no exchanges or refunds.
You can also view our full Shipping and Delivery Terms for more details. Thank you for your understanding!